FAQ

Zodiem is an AI agent that joins live calls with website visitors and gives personalized product demos by navigating the real product in a browser, answering questions, and routing qualified leads.

B2B SaaS revenue and marketing teams that want to give every website visitor a personalized product walkthrough on demand, 24/7, without scaling a sales engineering team headcount-for-headcount with traffic.

No. Zodiem is not a CRM, a sales dialer, an email sequencer, or a reporting suite. It's a live, on-site AI demo agent that integrates with tools like these — it can push a captured lead into a real CRM or notify a channel, but it doesn't replace your CRM's pipeline, your dialer's call queue, or your sequencer's outreach cadence. See how it compares to Karumi, Naoma, and 1mind for sourced, feature-by-feature detail.

Neither. The agent holds a live, two-way voice conversation and has real, live control of a browser — it shows your actual product on screen while it talks, instead of playing back a fixed video or only replying in a text window.

No. It's instructed to answer only from your own uploaded documentation. If something isn't in your knowledge base, it says so rather than guessing — see Knowledge base in the docs.

Real third-party speech and AI providers — Anthropic, Deepgram, and ElevenLabs today (see our privacy page) — combined with your own uploaded product knowledge and, live, your own product's real pages in a real browser.

Three ways: embed a small JS snippet on any page you control, share a personalized audience link directly, or point people at your own live-demo landing page. Full detail is in the docs.

Slack and generic webhook notifications are live on every captured lead. HubSpot has a real integration via a private-app token, currently in testing. Salesforce and Pipedrive integrations are not available yet — we say so plainly rather than imply otherwise.

Connect your product, add your product knowledge, and publish — we haven't published a measured setup-time benchmark yet, so we won't state a specific number here. See the full setup walkthrough.

Yes — every workspace's data is isolated from every other workspace.

Yes.

No, we don't train any model on your data.

Yes, data export and deletion are available on request.

Not yet. We don't have a public SLA, and we haven't published formal response-time benchmarks — we'd rather say that plainly than invent a number.

Starter: $249/month. For teams validating agentic demos. Growth: $750/month. For teams scaling demo volume. Scale: $2083/month. For teams running demos at scale. Enterprise: custom pricing. Custom volume for larger organizations. See the pricing page for the full, current feature list.

A session with at least 3 minutes of connected time and real back-and-forth with the visitor. A bounce, a misclick, or someone who leaves in the first couple minutes never counts.

You get a real warning at 80% and 100% (in the dashboard, and by Slack/webhook if configured). At 100%, new demo calls pause with a clear message until next month or an upgrade — no surprise charges, and no real voice/AI-provider spend happens on a call that's blocked at the limit.

Talk to sales — self-serve checkout isn't live yet, so every plan starts with a real conversation, not a credit card form.

English only, today. Multi-language support is on our roadmap, not shipped yet — we won't claim otherwise anywhere on this site, including in the demo itself.

Not today. The agent is audio-only, shown with an animated indicator rather than a synthetic video face — honestly labeled as such in the live demo room. A live video avatar is on the roadmap, not shipped yet.

See our sourced, feature-by-feature pages: vs Karumi, vs Naoma, and vs 1mind.

It depends on what you're routing — see our breakdown: Call dialer alternatives for inbound demos.

They solve different problems; see Email sequencing vs. a live demo on your site.

See the honest tradeoffs in Hire a sales manager/SDR vs. an AI sales agent for demos.